Privacy Policy

INTRODUCTION

We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Types of information collected may include, but is not limited to:
Full Name
Email Address
Business or Home Address
Employer/ Affiliated Organisation
Contact Telephone Numbers
Date of Birth
Reason for Accessing Site
Details of any Advertising/Affiliate Channel that may have referred your business
Intended Usage of Information Requested
Voluntary guest reviews of accommodation establishments
The personal information detailed above will be collected either electronically by using cookies (as more fully described below) or provided voluntarily by you.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@ndizastlucia.co.za.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – SERVERS

Our website is hosted on a secure server.

Your data is stored through our hosting provider’s data storage, databases and the general server application. They store your data on a secure server behind a firewall.

Payments:

As otherwise provided for in this policy, the rules, processes and procedures of NightsBridge and the relevant paying bank, clearing bank and card association shall apply to all payments and transactions concluded on this website and your rights and obligations in respect of payments due to or by you shall be governed accordingly. We take all possible measures to ensure that payment with a credit card on ndizastlucia.co.za is secure. The primary measures taken to ensure this security are as follows:

Credit card transactions will be acquired for Ndiza Lodge and Cabanas via NightsBridge.

We do not store any credit card details on our system. We simply forward the credit card details onto NightsBridge who authorize the transaction, without storing them in our system. For more detail on NightsBridge refer to http://site.nightsbridge.com/payment-systems/.

Ndiza Lodge and Cabanas and NightsBridge use the strictest form of encryption, namely Secure Socket Layer 3 (SSL3). No credit card details will ever be sent via unsecure methods such as email.

In the event that you suffer loss, damage or liability notwithstanding Ndiza Lodge and Cabanas adhering to the above primary measures, you hereby indemnify and hold Ndiza Lodge and Cabanas harmless for any loss, damage or liability of whatsoever nature arising from payments and transactions concluded on this website.

For more insight, you may also want to read Ndiza Lodge and Cabanas’ Terms of Service.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Ndiza Lodge & Cabanas to store information about your session (referrer, landing page, etc).

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

analytics.js, search engine analytics

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@ndizastlucia.co.za.

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